Savaya88 Terms & Conditions – Malaysia Platform Usage Policy

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and Savaya88 ("Platform", "we", "us") regarding the use of the website, services, games, and any content provided by Savaya88 at savaya88.best and any related websites operating under the same brand.

By accessing, registering, logging in to, or using any part of the Savaya88 platform, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety, including our Privacy Policy and Responsible Gaming Policy, which are incorporated into this agreement.

Savaya88 reserves the right to amend these Terms at any time without prior notice. The latest version will always be available on this page with the update date clearly displayed. Members are responsible for reviewing this page periodically to stay informed of the current applicable terms.

To register and use Savaya88's services, you must meet all of the following eligibility requirements:

• Be at least 18 years old at the time of registration and throughout the duration of your use of the platform.
• A private individual acting on their own behalf, not as a representative or agent of any third party.
• Not located in any jurisdiction where online gambling is prohibited or requires a licence that has not been obtained.
• Have never had a Savaya88 account closed or suspended previously due to a breach of Terms.
• Not currently on any self-exclusion list, whether self-submitted or enforced by Savaya88.
• Have full legal capacity to enter into a binding agreement under Malaysian law.

Savaya88 reserves the right to request proof of age or identity at any time. If eligibility requirements cannot be met or verified, Savaya88 reserves the right to decline registration or suspend the relevant account without providing detailed reasons.

Each individual is only permitted to open and operate one (1) Savaya88 account only. Registering or operating more than one account is strictly prohibited, regardless of whether different personal details, email addresses, phone numbers, IP addresses, or payment methods are used. Violating this policy constitutes fraud and may result in the suspension of all associated accounts and the forfeiture of all balances and winnings.

You are solely responsible for:

• Provide complete, accurate, and up-to-date registration information at all times.
• Keeping your account password confidential and not sharing your login credentials with anyone.
• Notify Savaya88 immediately if you suspect your account has been accessed without authorisation.
• Ensure your personal information is kept up to date through the account settings section.
• All activity that occurs within your account, whether carried out by you or by any other party using your login credentials.

Savaya88 accepts deposits and processes withdrawals via the following local Malaysian payment methods: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX through online banking (Maybank2u, CIMB Clicks). All transactions are conducted in Malaysian Ringgit (RM).

Deposit conditions:

• Minimum deposit: RM 10 per transaction.
• Deposits are processed and credited to your account balance within seconds to 5 minutes, depending on the payment method selected.
• Members may only deposit funds using payment methods registered in their own name. Using cards or accounts belonging to another person is strictly prohibited.
• Savaya88 reserves the right to decline or reverse any deposit suspected of involving fraud or misuse.

Withdrawal conditions:

• Minimum withdrawal: RM 30 per transaction.
• Processing time: 5 to 15 minutes for standard withdrawals; Diamond VIP members enjoy faster processing priority.
• Withdrawals may only be processed to the same payment method or one belonging to the same member used for the deposit, subject to successful KYC verification.
• Withdrawals will not be processed if there are any outstanding bonus rollover requirements, or if the account is currently under a security review.
• Savaya88 reserves the right to request additional documents before approving withdrawals that exceed a certain amount, for legal compliance and anti-money laundering purposes.

Savaya88 offers a variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, weekly cashback, and special event promotions. All bonuses are subject to the following terms and conditions:

• Each bonus carries its own wagering requirement (rollover) that must be fulfilled before any withdrawal can be made from the bonus balance.
• Bonuses are for eligible members only and are non-transferable to other members.
• Savaya88 reserves the right to cancel or modify any bonus at any time if abuse or fraud is suspected.
• Using more than one account to claim the same bonus is prohibited and constitutes bonus abuse.
• Bonuses cannot be directly converted to cash; they must be used for gameplay and the rollover requirements must be met first.
• Savaya88 reserves the right to withhold or claw back any bonus if eligibility requirements are found to have not been met, even after the bonus has been credited.

The rollover requirements and expiry periods for each bonus are stated on their respective promotions pages. Members are responsible for reading and understanding the full terms of each bonus before accepting it. Accepting a bonus is considered agreement to those terms.

Savaya88 offers a wide range of game categories including live casino (Baccarat, Blackjack, Roulette, Sic Bo, Dragon Tiger), table games, lottery, slots, and an e-sports betting platform covering Mobile Legends, DOTA 2, CS2, Valorant, and more. Specific rules for each game are as follows:

• All game outcomes generated by the system are final and not subject to dispute, except in cases of demonstrable technical error.
• Savaya88 reserves the right to void any bet or game round in the event of a technical disruption, software error, or circumstances beyond our control that affect the integrity of the game.
• Any attempt to exploit technical vulnerabilities, use automated software (bots), or engage in any form of game manipulation is strictly prohibited.
• Savaya88 reserves the right to adjust betting limits for specific games at any time without prior notice.
• Jackpot wins or exceptionally large winnings may be subject to additional verification before the payout is approved.

Savaya88 reserves the right to suspend, restrict, or close any member's account, and to forfeit any associated winnings or balances, without prior notice under the following circumstances:

• Opening or using more than one account (duplicate accounts).
• Providing false, inaccurate, or misleading registration information.
• Bonus abuse — exploiting promotions in ways not intended, including the use of multiple accounts or colluding with other members to gain an unfair advantage.
• Money laundering or any suspicious or unlawful financial activity.
• The use of bots, artificial intelligence, or any other automated tools to play games or exploit the platform.
• Colluding with other members to manipulate game outcomes.
• Any form of threats, abusive language, or inappropriate behaviour directed at staff or other members on the platform.
• Violation of any other section of these Terms.

In cases of suspension related to an ongoing investigation, Savaya88 reserves the right to withhold any withdrawals until the investigation is concluded. Savaya88's decisions on all matters relating to account suspension and closure are final.

Savaya88 takes member privacy and data security very seriously. All personal data processing is carried out in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). Our full Privacy Policy, which details how we collect, use, store, and protect your data, is available on our Privacy Policy page.

By registering a Savaya88 account, you agree that:

• Savaya88 may collect and process your personal information as required for platform operations, payment processing, and legal compliance.
• Account-related communications, promotions, and service updates may be sent to you via email or SMS using the contact details you provided upon registration.
• Your personal data will not be sold or shared with any third party without your consent, except where required by Malaysian law or the directive of a competent authority.
• You have the right to access, correct, or request the deletion of your personal data by contacting our support team.

Savaya88 is fully committed to the principles of responsible gaming. Gambling is a form of entertainment and should always be enjoyed within reasonable limits. We provide a range of tools to help members maintain control over their gaming activity:

• Deposit Limit: Set daily, weekly, or monthly deposit limits in your account settings to keep your spending in check.
• Session Time Limit: Limit your daily playing time to maintain a healthy life balance.
• Self-Exclusion: Request a temporary account suspension (24 hours to 6 months) if you need a break from playing.
• Self-Exclusion: Request permanent account closure if you need a longer break or wish to stop playing altogether.

To the extent permitted by applicable Malaysian law, Savaya88 shall not be liable for:

• Any financial losses incurred by a member as a result of gaming activity on the platform, including losses from casino games or e-sports betting.
• Service disruptions caused by factors beyond our control, including internet outages, user device issues, natural disasters, or other force majeure events.
• Any losses arising from unauthorised access to a member's account due to the member's own negligence in safeguarding their login credentials.
• The accuracy or completeness of information provided on the platform for general informational purposes.

Savaya88 makes no guarantees or warranties regarding profits or winnings in any game. All games involve an element of financial risk, and each member is solely responsible for their decision to play and the amounts wagered.

If you have any complaints or disputes regarding Savaya88's platform, services, or transactions, we encourage you to follow the resolution procedure below:

• Step 1: Contact the Savaya88 customer support team via live chat or email at support@savaya88.best, describing your dispute in detail. Include the transaction number or any relevant supporting evidence where available.
• Step 2: Our support team will investigate your complaint and respond within 3 business days. More complex cases may require additional time.
• Step 3: If you are not satisfied with the first-level decision, you may request a review by Savaya88 management through the same channel.

In all disputes relating to game outcomes, Savaya88's system records and server logs are the definitive evidence. Savaya88 will use this information together with studio video recordings (for live casino games) to resolve any dispute fairly.

These Terms and Conditions are governed by and construed in accordance with the laws of Malaysia. Any dispute that cannot be resolved through Savaya88's internal process will be subject to the exclusive jurisdiction of the competent courts of Malaysia.

The Savaya88 platform and all its services operate entirely in Malaysian Ringgit (MYR). All transactions, deposits, and withdrawals are conducted in Malaysian currency. Savaya88 does not accept transactions in any foreign currency and is not responsible for any currency exchange losses that may arise.

Should any provision of these Terms be found invalid, unenforceable, or inconsistent with Malaysian law by a court of competent jurisdiction, that provision shall be deemed inapplicable without affecting the validity and enforceability of the remaining provisions.